Which issue will my subscription start from?
By default, your subscription will begin with whatever issue is on sale at the time you make your purchase. If you would prefer it to start from an earlier or later issue, then drop us an email at firstname.lastname@example.org and we will do our best to accommodate your request (depending on issue availability).
How much is UK shipping?
UK shipping is £12 for a subscription.
Do you ship internationally?
Yes. We ship internationally via Royal Mail. Shipping to Europe is £5 per issue (so £30 for shipping on a subscription), whilst shipping to the rest of the world is £8 per issue (so £48 for shipping on a subscription).
How long does it take to ship my first issue?
Generally speaking, your first issue will ship within 3-4 days. Arrival time will vary depending on your location. Please be aware that issue one will carry a slightly longer delay due to the fact that we are spooling up delivery for the first time! In all cases, however, the digital issue will be available to you immediately.
What format is the digital issue in?
The digital issue is in DRM-free PDF format.
How will I get my digital issues?
You will receive your first digital issue as soon as you subscribe. Each month you will be sent an email containing a link to your new download.
How will I know when my subscription is up?
Shortly before your subscription expires, you will receive an email from us containing your expiry details and instructions on how to renew.
I've moved house and need to amend my delivery address
No problem! Email us at email@example.com and we will update our records.
I've got a problem that isn't addressed here
We're sorry to hear that. If you email us at firstname.lastname@example.org we will do our best to sort it out for you as quickly as possible.